Refund policy

Return Policy

We offer a 30-day return policy, which allows you 30 days after receiving your item to request a return.

How to Start a Return
To initiate a return, visit our website, log into your account, navigate to your orders, and select the items you wish to return. Follow the prompts to request a return.

Return Address
Please send all returns to:
3569 E Delight Paseo, Ontario, CA, 91761

Return Conditions
To be eligible for a return, your item must be in the same condition you received it—unworn, unused, with tags, and in its original packaging.

Once your return request is accepted, we will send you detailed instructions on how to return your package. Please note that items sent back without first requesting a return will not be accepted.

Need Help?
For any questions or concerns regarding returns, contact us at main@luko-luko.com.